Sterling Talent Solutions Wins Back-to-Back Gold Stevie® Award for Global Sales Team of the Year - March 13th, 2018
Verified Volunteers Balances High-Tech and High-Touch to Win Gold Stevie® Award for Customer Service Success
New York, NY, March 13, 2018) – Sterling Talent Solutions (Sterling), a leader in employment background checks and substance abuse screening solutions, won its second Gold Stevie® award for Global Sales Team of the Year during the 12th annual Stevie Awards for Sales & Customer Service. This was one of three Stevie awards Sterling won this year; the company’s Verified Volunteers business won Gold for Customer Service Success, while Sterling also took home a Bronze Stevie for Customer Service.
“Being recognized as Global Sales Team of the Year for the second-year running is a true testament to the effort that our sales team puts in each day to bring value to our clients,” said Adam Slutsky, Chief Sales Officer at Sterling Talent Solutions. “Both our sales and customer services teams are on a mission to provide hiring peace of mind by delivering a simpler, smarter background screening and onboarding experience for employers worldwide, and I’m incredibly proud of them for winning multiple Stevie Awards for their efforts.”
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. More than 2,500 organizations of all sizes were nominated and evaluated across all industries in this year’s competition. Winners were determined by an average of more than 150 scores given across seven specialized judging committees.
Sterling’s sales team includes more than 150 sales professionals and sales development representatives in offices throughout the globe, including the United States, Canada, and the United Kingdom. The team focuses on partnering with clients across all market segments and industries to supply them with the latest technology and category-leading products. Each professional undergoes strenuous sales training and certification to ensure they can deliver pinnacle product knowledge to both new and current clients.
The worldwide customer service team of account managers and client service executives at Sterling also undergo strict certification programs which are required for advancement within their department. This not only places a strong emphasis on employee professional development, but also provides the customer service team with the knowledge needed to meet the daily demands of the organization’s 30,000+ global clients. Their focus on driving a premier client experience has resulted in a current client satisfaction rating of 4.25 on a five-point grading scale, according to a 2017 Enterprise Client-Base Satisfaction Survey.
Verified Volunteers, a division of Sterling, brought home a Gold Stevie Award for Customer Service Success – Business Service Industries. The award’s judging panel lauded Verified Volunteers for its customer feedback and highlighted the organization’s focus on volunteers and the people they serve.
“We are truly honored to be awarded the Gold Stevie for Customer Service Success,” said Christina Brown, Vice President of Client Experience at Verified Volunteers. “One of our primary principles is to put an emphasis on people and give our clients the best experience possible. This recognition helps validate that our clients are receiving the level of customer service our mission strives to provide.”
About Sterling Talent Solutions:
Sterling Talent Solutions, the world’s largest background screening provider, provides hiring peace of mind by delivering a simpler, smarter background screening and onboarding experience for organizations worldwide. Our comprehensive suite of cloud-based background screening and onboarding solutions deliver accurate, reliable results and tools to maintain compliance throughout the hiring cycle.
With 20 offices in nine countries and growing, our team of more than 4,000 employees proudly serves over 25,000 customers around the world, including 25% of the Fortune 100. Sterling is accredited by the National Association of Professional Background Screeners (NAPBS). Visit archive.sterlingtalentsolutions.com.
Sterling Talent Solutions is a service mark of Sterling Infosystems, Inc.
About Verified Volunteers
Verified Volunteers helps nonprofit organizations gain confidence in the volunteers working with those they serve by delivering thorough, reliable background checks. By enabling volunteers to order, manage and share their background checks via a secure online platform, a community of vetted volunteers is created, which helps nonprofit organizations save time and money. Extensive expertise in screening and compliance best practices helps clients recruit the best volunteers in order to maintain a safe environment and positive reputation. Verified Volunteers is backed by Sterling Talent Solutions, one of the world’s largest background screening companies, and partnered with Points of Light, the world’s largest organization dedicated to volunteer service.